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Report, fix and review

Reporting, fixing and reviewing are ways of ensuring that best-practice web accessibility is achieved both when launching a new product and when maintaining existing products.

We don’t launch new accessible products and then let inaccessible features creep in. Maintaining our high levels of accessibility is part of our core business.

At FACS, we follow the W3C’s Website Accessibility Conformance Evaluation Methodology (WCAG-EM) 1.0 to review our digital products. This methodology incorporates scoping, testing and reporting, and includes a 5-step process:

  • define the scope
  • explore the website
  • select a sample
  • audit the sample
  • report the finding.

In order to ensure that we maintain high levels of digital accessibility, we:

  • schedule ongoing testing regularly and consistently
  • fix inaccessible content as quickly as possible
  • plan for and conduct future reviews.

If you come across any accessibility issues while using our digital services, please let us know. The best way to contact the Digital Team is via email.

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Last updated: 02 Dec 2019